HeiTel by Xtralis Remote Monitoring & CMS Solutions
For more than 20 years, the HeiTel by Xtralis core competence has been remote video transmission and recording along with video alarm management solutions. The consistent optimization of HeiTel products for both a broad range of CCTV applications and the specific needs of professional Central Monitoring Stations (CMS) has made HeiTel the best known brand for software-based video alarm solutions worldwide: Over 600 CMS use HeiTel software solutions and more than 90,000 HeiTel by Xtralis systems are in operation.
Don’t just record crime. Prevent crime
With ordinary video surveillance systems, it is expected that they will record the pictures delivered by the video cameras, and that these recordings can then later be analyzed for evaluating or explaining crimes and other incidences.
HeiTel by Xtralis video technology can do a lot more than merely document crimes. Our product philosophy follows the rule of thumb of not only recording property and capital crimes, but also being proactive in preventing them and the associated damage they cause.
Here, video intervention plays a key role. In contrast to traditional intervention that uses task forces (manned guarding, Police etc.) that must first reach the site under surveillance; video intervention can be applied immediately. With the help of high quality live pictures and audio transmission to the site, potential perpetrators can, for example, be addressed directly and be chased away with the use of audible verbal warnings from the operators. Consequently, damage to the site can be prevented from the start.
Remote Monitoring with HeiTel VideoGateways & Remotely Managed Multi-service Gateways (RMG)
HeiTel VideoGateways are the central and integrating element of a CCTV monitoring system. Their core function is not merely about recording, transmitting, analyzing and presenting video by using all major transmission mediums, but their system interfaces and logical functions also allow complete integration in a comprehensive security system, full integration with intrusion detection systems and signaling to central monitoring stations with video intervention capability.
For two decades now VideoGateways have distinguished themselves from competitors, particularly with extremely reliable hardware components, compatible since 2005 with embedded Linux-based technology. The backwards compatibility of the HeiTel software family with hardware as far back as 1995 is an important investment protection for all customers and is normally the focal point of all system decisions. HeiTel VideoGateways are also environmentally friendly, since they have an excellent energy balance and thus, low consequential operational running costs.
With their resistor-monitored inputs, all systems are fully compliant with both BS 8418 and VdS guidelines. The interfaces of the VG series (including VdS 2465) enable intelligent integration in Intrusion Detection Systems manufactured by third parties.
The HeiTel VideoGateway models CamTel and CamDisc offer 4 or 10 video channels. With the CamServer VG 4c, CamDisc VG 2s, CamDisc VG 4c and the Cam4mobile VG 4c, HEITEL has extended its VideoGateway range to include 2- and 4-channel devices for both stationary and mobile use. The ruggedized systems Cam4mobile VG 4, Cam4mobile VG 10s and Cam4mobile VG 2c are fit for a broad range of mobile applications from public transport to fleet control.
The Remotely Managed Multi-service Gateway Portfolio includes CamDisc E with HD recording for up to 4 IP camera channels with up to 4 video content analytic channels for stationary installations; CamDisc E4/10M with HD recording for up to 4 or 10 IP channels with up to 4 video content analytics for mobile installations; CamDisc +E 4/10 with HD recording for up to 4 or 10 IP camera channels with up to 10 analogue channels and up to 4 video content analytic channels; and ipVG with HD recording for up to 10 IP cameras with up to 8 video content analytic channels. The entire portfolio supports IntrusionTrace, an intrusion detection analytic for sterile zone monitoring and ships with the new XOh Remotely Programmable SecurityPlus Operating System firmware.
The RMG family supports up to 8 channels of video content analytics depending on the RMG platform you select. The Xtralis IntrusionTrace application provides high performance intrusion detection using video analytics specificlly designed for 24/7 outdoor operation in challenging environments. IntrusionTrace is available for remote download & deployment via Xtralis Xchange.
From Free Apps to CMS Solutions
The CamControl software family and the Event Management System software offer the right application for everyone, ranging from free-of-cost Smartphone application for private users to the MultiView videowall software or the Server/Client-based video alarm management system for professional monitoring centers.
The EMS can operate and administrate not only the HeiTel VideGateway series but also the ADPRO FastTrace series including the video analytic products IntrussionTrace, IntrusionTrace PLUS and LoiterTrace.
The HeiTel SDK (Software Development Kit) and HeiTel Web API (Application Programming Interface) also enable the integration of HeiTel video technology with existing third-party central station alarm management and video alarm management software.
HeiTel's own technology such as HTconnect®, HTcompress® or HTprotect® standardise cross-product customer requirements with strict compliance of data protection right aspects and simultaneously certify intelligent and innovative communication technology. HTconnect® is an innovative communication technique that overcomes the problems of both dynamically assigned IP addresses and of firewalls that the customer is reluctant to configure. Additionally it provides constant end to end monitoring of the IP signal between monitoring station and our VideoGateways & RMGs.
Industries and Applications
HeiTel by Xtralis VideoGateways and the CamControl software family are generally characterised by their flexibility. Additionally, the HeiTel product range can provide specialist solutions, for example for mobile use in vehicles or public transport. The connection of Point of Sale (POS) systems or the integration into existing danger and intrusion detection systems is also routinely possible. With HeiTel technology there is a matching solution for every problem.
Up to date there have been installed more than:
- 30,000 systems in retail shops and franchises
- 10,000 systems in banks
- 5,000 systems in car parks
- 5,000 systems in private homes
- 3,000 systems in amusement arcades
- 3,000 systems in gas stations
- 2,000 systems in public transportation
- 1,000 systems in nursing services