Xtralis Training & Support

Xtralis prides itself on being a first-class manufacturer of early warning life safety and security solutions and a trusted business partner. From project planning and design to facility commissioning and maintenance to operator training and more, we work with our authorized distributors and channel partners to provide the best service and support.

You may request service and support for Xtralis early warning fire detection and integrated security solultions by:


Contacting your installer
The Xtralis channel partner that installed your Xtralis solution can assist you with software upgrades, as well as installation and user manuals and other technical support information.
Browsing our extranets
Xtralis maintains an extranet for our Life Safety partners and one for our Security partners. These extranets provide access to software, manuals, engineering specifications, application notes and other technical support documents.
Contacting the Xtralis office near you
You can address product, technical support and customer service questions to the Xtralis regional office closest to you. Americas | Asia Pacific | EMEA
Requesting technical support via e-mail or phone
Regional customer service and technical support staff are available to respond to your questions via e-mail or phone. View our Technical Support Directory for a list of contacts.


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Copyright 2018 Xtralis Pty Ltd. All Rights Reserved.