General Customer Service Inquiries and Orders
Tel: (800) 229-4434
customerservice@xtralis.com
Technical Support and Service Center for Returns/Repairs
support-vesda@xtralis.com
Technical Support Tel: (800) 229-4434
General Customer Service Inquiries and Orders
Placing orders only: ADGlobalOrders@Honeywell.com
All general customer service: ADGlobalEnquiries@Honeywell.com
Service Center for Returns/Repairs
service.apac@xtralis.com
Technical Support and Training
Tel: +65 6714 6832
Vesda-Techsupport.apac@xtralis.com
Tel: +86 139 1685 6696
Anson.Zhu@Honeywell.com
General Inquiries
ADGlobalEnquiries@Honeywell.com
Order Placement
ADGlobalOrders@Honeywell.com
General Enquiries and Order Placement Contact No.: +44 2038688270
Initial contact for Warranty/ Returns and Technical Support should be made to the supplier you have purchased your product(s) from
Contacts below are for customers who have purchased directly from Xtralis:
Tech Support & Service Center for Returns/Repairs
EMEA-Fire-Support@xtralis.com
Field Application Engineers, Technical Support and Regional Training:
UK and Nordics
Tony Salmonte
Email: Tony.Salmonte@Honeywell.com
Mobile No.: +44 7734870346
Italy, Spain Mediterranean and MEA
Borja Perez-Andujar
Email: Borja.Perez-Andujar@Honeywell.com
Mobile No.: +34 638119776
France and Benelux
Jean Christophe Martinez
Email: Jean-Christophe.Martinez@Honeywell.com
Mobile No.: +33 610720832
DACH
Volker Schmalbein
Email: volker.schmalbein@xtralis.com
Mobile No.: +49 (0) 172 5487529
GLOBAL
Website Support
webmaster@xtralis.com