Technical Support Contacts
AMERICAS
Technical Support and Service Center for Returns/Repairs
- support-vesda@xtralis.com
- Technical Support Tel: (800) 229-4434
ASIA PACIFIC
Service Center for Returns/Repairs
Technical Support (Australia and New Zealand)
- Tel (Australia): 1800 220 345
- Tel (New Zealand): 0800 220 345
- HBTPacificFireSupport@Honeywell.com
Technical Support and Training (Rest of Asia Pacific)
- Tel: +65 6714 6832
- Vesda-Techsupport.apac@xtralis.com
CHINA
- Tel: +86 139 1685 6696
- Anson.Zhu@Honeywell.com
EUROPE, MIDDLE EAST & AFRICA
Initial contact for Warranty/Returns and Technical Support should be made to the legal entity you have purchased your product(s) from.
Contacts below are for OEM customers who have purchased directly from Xtralis.
Field Application Engineers, Technical Support and Regional Training:
Email: emea-fire-support@xtralis.com
UK, Ireland and Nordics
Tony Salmonte
- Email: Tony.Salmonte@Honeywell.com
- Mobile No.: +44 7734870346
Italy, Spain Mediterranean and Portugal
Borja Perez-Andujar
- Email: Borja.Perez-Andujar@Honeywell.com
- Mobile No.: +34 638119776
France and Benelux
Jean Christophe Martinez
- Email: Jean-Christophe.Martinez@Honeywell.com
- Mobile No.: +33(0) 6 59 57 37 47
DACH, CEE, Netherlands and META
Volker Schmalbein
- Email: volker.schmalbein@xtralis.com
- Mobile No.: +49 (0) 172 5487529