Technical Support Contacts
AMERICAS
Technical Support and Service Center for Returns/Repairs
- support-vesda@xtralis.com
- Technical Support Tel: (800) 229-4434
ASIA PACIFIC
Service Center for Returns/Repairs
Technical Support (Australia and New Zealand)
- Tel (Australia): 1800 220 345
- Tel (New Zealand): 0800 220 345
- HBTPacificFireSupport@Honeywell.com
Technical Support and Training (Rest of Asia Pacific)
- Tel: +65 6714 6832
- Vesda-Techsupport.apac@xtralis.com
CHINA
- Tel: +86 139 1685 6696
- Anson.Zhu@Honeywell.com
EUROPE, MIDDLE EAST & AFRICA
Initial contact for Warranty/Returns and Technical Support should be made to the legal entity you have purchased your product(s) from.
Field Application Engineers, Technical and Regional Training:
Email: emea-fire-support@xtralis.com
UK, EIRE and Nordics
Direct Account
Tony Salmonte
- Email: Tony.Salmonte@Honeywell.com
Non-Direct Account
Jim Thompson
- Email: Jim.thompson@honeywell.com
Italy, Spain Mediterranean and Portugal
Borja Perez-Andujar
- Email: Borja.Perez-Andujar@Honeywell.com
- Mobile No.: +34 638119776
France and Benelux
Cyril Regnault
- Email: cyril.regnault@honeywell.com
- Mobile No.: +33 6 20 77 38 59
DACH, CEE, Netherlands and META
Volker Schmalbein
- Email: volker.schmalbein@xtralis.com
- Mobile No.: +49 (0) 172 5487529