Xtralis, like the majority of manufacturers, is experiencing longer product lead times due to component shortages. As we actively work to improve this situation, your satisfaction remains our main priority. View our current estimated lead times.

Technical & Customer Support Contacts

AMERICAS

General Customer Service Inquiries
Tel: (800) 229-4434
customerservice@xtralis.com

Technical Support
Tel: (800) 229-4434
support-vesda@xtralis.com

Service Center for Returns/Repairs
support-vesda@xtralis.com

ASIA PACIFIC

VESDA
Tel: +61 468 512 943
Vesda-Techsupport.apac@xtralis.com

Service Center for Returns/Repairs
service.apac@xtralis.com

CHINA

Tel: +86 139 1032 9743
David.zhou@xtralis.com

EUROPE, MIDDLE EAST & AFRICA

Tech Support & Service Center for Returns/Repairs

Tel: +44 (0) 1442 242330
EMEA-Fire-Support@xtralis.com

GLOBAL

Website Support
webmaster@xtralis.com

OFFER

Schedule a VESDA Lunch & Learn.

A VESDA Lunch and Learn presentation covers the major design aspects of a revolutionary addressable aspirating system (including relevant codes and standards), Advanced Detection products and/or their application in specific markets and case studies. We will provide tea/lunch with a technical exposé on how our very early warning detection products would provide cost savings and the earliest detection for each of your vertical markets.

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THE SOONER YOU KNOW^®

Xtralis is the leading global provider of powerful solutions for the very early & reliable detection of smoke, fire, and gas threats. Our technologies prevent disasters by giving users time to respond before life, critical infrastructure or business continuity is compromised. We protect high-value and irreplaceable assets belonging to the world’s top governments and businesses.